TESTIMONIALS AND REVIEWS

Check out what people are saying about Chinook Chem-Dry!
I have a German shepherd, the carpets were coated in fur, embed into three fabric. I thought no way will this come out. Darcy cleaned it up to look like new, I couldn’t believe how it came out. Thank you
Brian B.

Hugo was excellent to deal with! He was always quick to respond to any questions I had and communication was so easy! I had my small sectional cleaned and now it looks brand new! Would definitely recommend him and his services! 10 out of 10! Thanks again Hugo!
Marinela F.

Hugo and Steve came to do carpet cleaning yesterday to manage pet-related incidents. I am not only overjoyed that there was an effective solution to the problem–other than tearing off the carpet (!)– but I was simply thrilled with the customer service aspect. Hugo and Steve were incredibly warm, professional, knowledgeable, skilled, and reassuring. I would recommend Chinook Chem-Dry to anyone in need of prompt, excellent service with a smile, and we will surely be calling them again as future needs arise. Thank you, Hugo and Steve!!
Lisa F.

Hugo arrived right on time. He worked diligently and did a thorough job. He was professional and courteous. He exceeded my expectations and I look forward to having Hugo back for additional cleaning needs.

Barbara M.

At very short notice Hugo was able to clean some upholstery for me. He arrived exactly on time and did a great job. I will definitely use him again for some carpet and grout cleaning in the future. Thanks Hugo, I’ll be in touch!

Marilyn

Thank you Chem-Dry for leaving the carpet looking like new and the upholstery smelling great.

Fantastic job!

Tanya

I was very pleased with the professionalism and the service that was provided.  Hugo worked hard on all carpet surfaces and when he was finished they almost appeared new.  I will use Chinook Chem Dry again and will recommend it to people that I know.
Thanks
Kevin B.

Amazing service! My carpets were a disaster and Hugo did such a wonderful job. The stains disappeared before my eyes, couldn’t believe those were my carpets! Hugo is very helpful and sincerely hardworking. Best service I’ve ever received.

Sadia D.

Hugo did a really great job both on our couches and carpets. The couches are 6 years old and they look brand new! He’s also just lovely to deal with. We highly recommend his services!

Hylton O.

After requesting a quote for a couch cleaning, we were given an appointment within the week. Hugo was super friendly, and was very honest about the cost of the cleaning. Turned out great!

Shani S.

Nice job Hugo on cleaning our area rug. Looks great!

Evelyn R.

A wonderful service! My carpet had originally looked terrible but afterwards it looked brand new. I will definitely be calling again.

Daphne S.

Our carpet looks brand new! Thank you for your excellent cleaning and friendly service. I highly recommend Chinook Chem-Dry!

Ginny H.

Today was the second time I have used Chinook Chem-Dry. I had let our carpets go way too long, but Hugo has left them looking like new again. Hugo is friendly and accommodating and the Chem-Dry system does not use a lot of water, so my carpets will be dry in no time. I will definitely be using Chinook Chem-Dry again. Highly recommended!

Marilyn W.

Hugo was great to deal with. He did a great job on our area rug and was very helpful and friendly.

B. R.

Hugo’s gentle personality graced our home today to clean a favorite rug of ours. His professionalism showed at the start with arriving on time and being prepared for the job and as well, the result of his efforts gave a new life back to our rug. There was no mess to clean up as Hugo took great care in keeping our home the way he found it. I greatly appreciate the fact that he uses natural and green products to do the job as well as being mindful of our environment. Would I have him back? Absolutely and I intend to pass his name along to friends and family. Much thanks Hugo!

Mary T.

We had 2 carpeted areas and a couch and loveseat cleaned. Don’t even recognize our carpets. Best job ever. Friendly, on time and great work! Thanks Hugo will use you again for sure!

Nancy K.

Hugo runs a top notch, service business. He was punctual and showed respect for us as customers and our home. The quality of work his work is beyond our expectations. I am amazed that high traffic areas on our carpet have been restored to “like new” conditions and coffee spills have been removed. 5/5 from this customer.

Mike D.

Incredible customer service & phenomenal results!! Hugo arrived right on time, and completed the work right on schedule. We had a microfiber couch that we thought was trash from water damage & dog drool, but he was able to save it! Its so clean now and our kids announced we now needed a movie night with the “new” couch. We couldn’t be happier! We also had all our carpets done and we can feel how much cleaner our home is. PLUS, the house smelled incredible!!! We recommend them 100% and will for sure be using them again!

Becky S.

I had Chinook Chemdry come and clean my carpet, they were extremely professional, very pleasant, and did an amazing job at cleaning my carpet. I will definitely call them again for all my cleaning. Hugo is such a friendly man, thank you.

Isabelle M.

Absolutely fantastic service! Hugo and his assistant did such a wonderful job on my furniture. Professional, friendly and excellent results. After using different companies for furniture cleaning, this one is by far the best.
I highly recommend Hugo and will definitely be availing if his service from now on.

Lynn C.

We were very happy with the service provided by Chinook Chem-Dry . Hugo and his team did a wonderful job and have excellent prices. Great service. We would highly recommend them and use them again.
Claudia H.

Hugo has just been wonderful. He does an outstanding job with cleaning. He has been respectful, polite and considerate, as well as going above and beyond with the cleaning services that he provides. We would highly recommend him. He came to us in an emergency situation, when no one else would. Thank you Hugo.
Alla H.

A kind, courteous and respectful duo who cleaned our carpet, upholstery, and basement stairs in a fast and efficient manner. Everything looks like new and the house smells so fresh! Definitely would recommend Hugo for his Chem-Dry cleaning services!
Bob & Gladys B.

Hugo was very kind and he did a perfect job in our mattress after our son accidentally throw up on it. The mattress was disinfected, no odors, and Hugo took away the stinks. Our mattress looks new like No Kidding! Highly recommend this company.
Viviana M.

I have a very expensive basement carpet and area rug that needed some upkeep and TLC. Hugo did an excellent job of cleaning both carpets, removing pet stains and making it look fresh and new. Will definitely have Chinook Chem-Dry come out again!
Lisa S.

Hugo was great fantastic job, worked according to our schedule.
Ali K.

impressive job cleaning a shamefully dirty easy chair
Debbie C.

Carpets look fantastic, pet urine and general stains are gone. Best cleaning I’ve had – will definitely use again and highly recommend. Hugo and team were responsive, on time, very polite and professional. Drying time was a bit longer than 1-2 hrs, but was faster than other cleanings.
Cathy G.

Hugo did an amazing job. We are very happy with the service he provided. We called expecting to have the service done within the week, and he came the very same day! He explained everything about the procedure and was very efficient completing the work. The service was provided around the holiday season and it was a nice touch to receive a card at Christmas time. We would definitely hire Chinook Chem-Dry again and will recommend the service to others.

Lauren F.

Prompt, professional, effective.
Jessie C.

Amazing job removing stains from puppy. Will use again! Very professional and friendly. Hard worker.

Jackie U.

Hugo and Arturo arrived right on time to clean the well-loved 30 year old carpets on the lower two levels of our home. Not only were they friendly and courteous. The work was completed efficiently and exceeded our expectations for breathing new life into the carpet. We will be inviting them back for further cleaning jobs in the future and would recommend Chinook Chem-Dry without hesitation.

Pam

A third time now we have used Chinook Chem-Dry. This time Hugo came to my daughter’s house where all the carpets were well overdue for cleaning. Hugo left the carpets looking like new and smelling fresh. His process uses a lot less water than regular steam cleaner services, so they will be dry in hours and Hugo is so friendly and professional. Till the next time Hugo!
Marilyn W.

Hugo was on time and very professional. House carpets and sofa look, feel, and smell clean. Price very reasonable. Thank you

Jillian D.

They were great! I had to work , left key out, they came in did and estimate, cleaned the carpets, specially treated pet stains, great job! Very professional
Jodie P.

We needed to have some blood stains removed from a carpet. A couple companies I phoned refused to do it as they said it is too hard of a stain to remove. However Hugo at Chinook Chem-Dry said that they would be able to remove the blood stains. Hugo and Martha arrived on time and at a reasonable price were able to remove the blood stains. They came for a followup to make sure we were satisfied for the service provided, They were extremely efficient, friendly, on time and made sure the job was completed done to our satisfaction. Once again thanks Hugo and Martha.

Bert M.

Really pleased with Hugo and the work he did to remove the many pet stains on our carpets. Others could not do it but Hugo could. Carpets have be rejuvenated and look so good for being 16 years in this house.
Ron M.

We have hired Chinook Chem-Dry to clean our carpets at the Calgary Chess Club. I was pleasantly surprised when stubborn stains, which just didn’t go away during our last cleaning with a different company, suddenly disappeared. Job well done!

Steve S.

Thank you so much Hugo for doing such a great job on my carpets. You worked so hard and have such an admirable work ethic. I will definitely use your services next time and refer you to my friends.

Jocelyn

I am very pleased with the way my carpets look. My house has a clean fresh smell now instead of pet odour. You and Martha did a great job. I will definitely call you in the future. Thank you.

Giovanna

Hugo was awesome. Did a great job. Carpets looked fantastic and so clean. Couldn’t believe how amazing they look . Couldn’t afford to replace them right now but after his cleaning it can wait another few years. Would recommend him to anyone . Thanks for the super job.

Jeanne P.

I was so impressed with the calibre of work that Hugo does. He’s polite and professional and friendly. He explained everything that would be needed and let me know what he was going to do each step of the way. He stayed longer and worked more thoroughly than any other carpet cleaning company I’ve ever hired. He targeted problem areas and removed the stains, and pointed out areas that I hadn’t noticed. Then he carefully and respectfully put everything back into place. The carpets look great again. Hugo’s work is above and beyond. Highest recommendation!!

Shelly F.

We just had Chinook Chemdry clean our carpets and couches Hugo and Martha Took their time and did an incredible job Everything was done with such excellence and with an eye for detail They had great respect for our home and a professional attitude that was so appreciated In a day and age when it’s hard to find someone who will just do a good job, They were superior in every way and excelled beyond our expectations. Wow! We highly recommend them! Leon And Sally

Leon F.

Great service and clean, carried out by Hugo. Hugo arrived promptly, was very courteous professional, and literally “whistled while he worked”. His challenge, 2 white brocade sofas. He took his time and the end result was stellar. I’ve never seen them look better (both items we’re purchased used) and now look like they just came out of the showroom. Job well done!

RoseMarie J.

Hugo far exceeded our expectations to deal with stubborn pet stains. He works very hard and the outcome is superb. Hugo is our number 1 go to guy for care of carpets and sofas.
Jackie

Hugo is very professional, kind and personable. Hugo and Santiago arrived on time for appointment which was greatly appreciated. Had our furniture cleaned and a section of carpet. Hugo went over and above doing an excellent job. I will certainly be using his services again and highly recommend his company. Excellent customer service!
Sandra W.

Chinook Chem-Dry did a beautiful job of cleaning out the old stains in my carpet and they were dry in no time. Thank you for your professionalism in a job well done.
June C.

Hi Hugo, I just want to thank you again for the great job you did today cleaning our carpets! Although I find it a little more expensive than other carpet cleaning companies, it is well worth it! You do a very thorough job and in a timely manner. I appreciate your professionalism and courteousness. The whole house smells fresh and clean! See you next time!
Heather D.

Hugo and his assistant were so friendly and the results were fantastic. I feel like we have a brand new couch again! Thanks for your help 🙂
Onya C.

We called to a book an appointment on a Saturday after we had an unfortunate stain in our carpet at our vacation home that needed to be dealt with quickly. The receptionist we spoke to was friendly and very helpful and was able to secure us an appointment for Monday afternoon. Hugo arrived on time for his appointment with us in Canmore and he saved the day! He removed a significant stain from a very expensive carpet in a very timely manner, and he was very professional, friendly and accommodating. He made sure we were comfortable with his approach in treating the stain before he moved forward and he also asked us how we thought it looked as he worked to get the stain out. The carpet literally looked brand new after he cleaned it and treated the stain! We could not thank him enough – we will recommend Chinook Chem-Dry to anyone and will absolutely use their services again in the future. Thank you for the tremendous service Hugo!
Kimberley M.

The Technician, Hugo, showed up on time. He was extremely professional and courteous. The work was outstanding I had an oriental area rug and carpet cleaned. Everything looks great! Hugo explained options for additional work I inquired about. I couldn’t be more pleased. I will be following up for additional work. Highly recommend!
Lorena M.

Hugo arrived on time and was very knowledgeable. He did a fantastic jobM. Thank you! April 2020, Hugo again did a fantastic job! He is always so thorough and does an outstanding job! Will definitely use again!
Monique K.

Highly recommended. Great service.
TS

On short notice I was able to book an appointment to clean out my dryer vent. Hugo called before arriving. When he arrived he explained what he was going to do. The process took about half an hour. When completed Hugo showed me what he had done. He was very professional. He cleaned up and hooked everything up. I would not hesitate to recommend this company.
Martin K.

Hugo was amazing! Can’t believe he saved my leather sofa! The kids got blood on it from scrapped knees and it was terrible. All soaked in. He made it beautiful. He worked hard and was very kind. Thank you Hugo!!
Sonya

Chinook Chem-Dry and Hugo and his team did an amazing job cleaning the carpet in our home!! Very professional and on time. Excellent work, everything is spotless! 👍👍
Lameah S.

I just wanted to write a review for work that Hugo completed at our home. Hugo and his partner did an excellent job cleaning our couch and chair. The furniture was starting to look a little worn and with the cleaning, they look new again.  Hugo was extremely efficient and came very quickly once I contacted Chinook Chem-Dry for an appointment. I had been stood up by 2 other companies before I called Chinook Chem-Dry. I will definitely call for his services again and recommend Hugo to my friends.
Kathleen C.

If I could give a 10 out if 5 that would hardly come close to how extremely pleased I am with Chinook ChemDry. 2 weeks ago they cleaned my 10+ year old light cream Pottery Barn microfibre sofa & chairs – they looked brand new when they were finished. Today I had them come to clean 1700 sq ft of ceramic floors (kitchen, bathrooms, hallways, stairs) – who would ever have thought that they could bring them back to what it looked like when first installed. Hard working, punctual, polite – don’t think twice about using anyone else, Chinook ChemDry will be my only choice from now on – i can hardly wait to see how they will renew my carpets next.
Rite S.

Hugo and Martha from Chinook Chem-Dry provided AMAZING service. Not only did they accommodate a last minute request (on a weekend) from outside of the city they were able to come same day. The cleaning service was exceptional for the price and the quality was incredible. They even made themselves available to do more once they were here. Highly recommend this company, and more importantly these people.

Rebecca

Thank you for your professionalism. I appreciated the effort you took to help make this project happen Would not hesitate to refer you
Cub

We just had Chinook Chem-Dry come clean our carpets in preparation for our move. They look amazing, especially the stairs – what a difference! It’s pretty disturbing how much dirt is hiding in carpet that looks clean… We will definitely be scheduling regular cleaning going forward. Hugo is kind, personable and knowledgeable and was able to make great recommendations for our carpet cleaning needs. Pricing was competitive and he was prompt with his arrival and services. I would highly recommend Hugo and his team!!

Lisa S.

We are very happy with the cleanliness of our carpets and really appreciated the professionalism and excellent service from Hugo. We will recommend to all of our friends.

Denise

I had Chinook Chem-Dry come and clean the apartment my son is moving into, the carpets look great now. Thank you for such great service.

Heidi L.

My wife and I were so impressed with the outcome, of couches look great! Extremely professional and courteous service too. Thanks so much and I hope we meet again!

Scott

We had 2 carpeted areas and a couch and loveseat cleaned. Don’t even recognize our carpets. Best job ever. Friendly, on time and great work ! Thanks Hugo will use you again for sure!

Nancy K.

Chem-Dry is worth every penny. We had our shag rug and carpet stairs cleaned today and Hugo was able to remove all stains that other hired carpet cleaners where unable to remove. Excellent customer service as well. Thanks for your efforts Hugo. Signed, a very satisfied customer.

Jennifer L.

Thank you so much to Hugo for the beautiful cleaning job he has done at our place a few days ago. He gave a new look to our stained carpet. While on task, Hugo was very knowledgeable and very professional. In addition to that, he is a really caring, nice, and friendly person. Hugo, thanks again for the awesome job you did. We are very pleased with the new look of our carpet.

Peggy M.

Amazing work, friendly service. Highly recommend!

Traci H.

Hugo – THANK YOU! You did a fantastic job and we’re so pleased.
You’re at the top of my list for recommendations. Anytime!
Roxann A.

I could not be happier with the job Hugo did on our carpets. He is very friendly and is clearly trying to help you get the result you need. He took a tour of the house and gave me multiple quotes based on how much of the carpet would be cleaned. Where there was a lot of walked in dirt, he was upfront about how much he expected to be able to clean (almost everything). Then he went to work. I think he spent 4 hours working hard to get the carpets clean. I was really impressed with how much work stairs take to clean. Hugo is exactly the guy you want.

Bryan S.

Hugo and his team did such an amazing job, from my call to them this morning right until he left my house! I woke up to dog poop all over my rug. They were out to my place within 3 hours. I am so happy with how the rug turned out. Smell and stains are all gone! I asked if Hugo could clean two other rugs while we was here and he was happy to. One was on hard wood floor so I was nervous that it might leave water stains, but he assured me that they use little water to clean and he was right! I wish I could post pictures to show the before and afters. I highly recommend them for your carpet and rug cleaning needs!!!

Kala C.

FIVE STARS to Hugo and his team. From the booking to the final result, I couldn’t be happier with the result. My carpets look brand new and this is by far the best carpet cleaner I’ve ever used. Great job, guys! Until next time
Kiya N.

We had both of our leather couches cleaned by Hugo from Chem-Dry on the weekend. He was very honest, professional and genuinely cared about helping us get our furniture clean again. When he was finished, our couches shined like new! We would highly recommend Hugo to anyone who is looking for quality work and excellent service at a great price. Thanks Hugo! We look forward to using your services in the future.
Saedi K.

Excellent service, will use services again

Kaylee L.

My fiancé and I first received an email quote for moving our carpet cleaning and it was pretty good! We called and booked and when Hugo arrived he did measurements of the carpet we needed cleaned and Then received an exact quote! He was so kind and super helpful with all questions we had! He and his associate were very accommodating since the process was going to take about 2 hours we left and came back. We would totally recommend using chem dry to other friends and family 🙂 thanks for an awesome experience!
Kaitlyn R.

Chem-dry was fantastic! We used them to clean our couch. He did such a great job that we also hired him to do our entire upstairs carpets. He was very reliable, always on time and very friendly! The quality of his work was like none other. Very happy with our results and would highly recommend!
Paula F.

I just recently used Chinook Chem- Dry to clean my carpets and area rugs I was amazed with how thoroughly they worked on the dirty carpets and how clean it came out when the whole process was done. Hugo called prior to showing up and let me know he was on the way. I highly appreciate their efforts.
Carlos P.

I just recently used Chinook Chem- Dry to clean my carpets and area rugs I was amazed with how thoroughly they worked on the dirty carpets and how clean it came out when the whole process was done. Hugo called prior to showing up and let me know he was on the way. I highly appreciate their efforts.
Monica S.

Hugo was extremely pleasant and professional to deal with!! He did a fantastic job in our office, the carpets look and smell amazing. Chinook Chem-Dry will be the only carpet cleaning company we will be using for both our commercial and residential properties in the future!
Jackie P.

Hugo is very professional. Just one call, got the booking right away. He took time cleaning the carpet and made sure all the areas including the edges were cleaned. Very satisfied with the service. Will call him again.
Inday N.

Leave Us A Review!

Do you read online reviews? We do, and so do other customers. That’s why we’d love it if you take a few moments to review your experience with us. Leaving us a review of the work we performed helps us understand where we can improve as well as how we satisfied your needs. Submit your review by visiting one of our local listing reviews sites by clicking the icons below.

Service Area:

Serving all of Calgary, including: Okotoks, Airdrie, Cochrane, Canmore, Banff, Strathmore and the surrounding areas.

Hours of Operation:

Mon-Sat: 8:00 am - 5:00 pm

 Let's Talk.

124 Saddlebrook Circle NE
Calgary AB T3J 0K3

Phone:(403) 475-0011

Email: hugoperez@chinookchemdry.ca

Contact Us

*Based on results of studies conducted by independent laboratories of Chem-Dry's Hot Carbonating Extraction process. Allergens tested were dog and cat dander and dust mite allergen. All bacteria results include use of sanitizer. Figures are an average across multiple homes. Hard surface bacteria tests were based on independent lab testing associated with EPA registration #s 84683-3-74771 and 70385-6; sealed stone and VCT surfaces were evaluated and bacteria tested include salmonella, influenza and E. coli.