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TESTIMONIALS AND REVIEWS

Check out what people are saying about Chinook Chem-Dry!
Amazing work, friendly service. Highly recommend!
Traci H.

Absolutely fantastic service! Hugo and his assistant did such a wonderful job on my furniture. Professional, friendly and excellent results. After using different companies for furniture cleaning, this one is by far the best.
I highly recommend Hugo and will definitely be availing if his service from now on.
Lynn C.

Hugo is the absolute best! I’ve known him for many years. He’s trustworthy and reliable. I always recommend he’s services to anyone.
Juancarlos

We are very happy with the Excellent Customer Service provided!
Nicole B.

Mike did the work on our rugs and couches. He spent quite a long time working on it, and it shows. The room now smells nice and fresh.
Our dog also hopped on the couch before the drying process was done, and left some nice dirty dog prints on the fabric. I called the next morning and Hugo (the owner) came within the hour to fix up. Thanks!
Paul D.

Hugo and his crew were very friendly and accommodating, they were quick and efficient and did a great job. Will use them again for sure.
Kelly W.

Amazing service. Mario came out and cleaned our carpets. He was very pleasant and professional. He got stains out that I didn’t think would ever come clean. Our house looks and smells wonderful. Thank you Super Mario, you did a fantastic job. Will definitely recommend this company and will use again.
Jasneet V.

Amazing service. Mario came out and cleaned our carpets. He was very pleasant and professional. He got stains out that I didn’t think would ever come clean. Our house looks and smells wonderful. Thank you Super Mario, you did a fantastic job. Will definitely recommend this company and will use again.
Carol M.

I really wanted to take some time to write this review on Chinook Chem-Dry, specifically Hugo. My mom passed away in late February, and her house was a disaster. Years of neglect had taken a toll on the beautiful Brazilian cherry hardwood she had installed. Having mobility issues, three cats, and what seemed to be a wax that was covering the master bedroom’s hardwood, it looked like it was never going to come out clean. I asked industry friends what we could do; the wood just had this dullness to it; most suggested sanding down and re-staining the wood. Ultimately we found Hugo and Chinook Chem-Dry. We booked an appointment, and Hugo went to work on the floors on time and was super professional, even while we had trades still in the house painting and working. He spent what seemed to be an eternity in the primary bedroom trying to remove the wax from the floors, kept in touch with us during the whole time, and even came back on a Saturday to finish the job once we were all out. The results were insanely impressive. Honestly, look at the attached photos. Hugo and his team were amazing to work with, courteous, and went above and beyond while working in a super tight timeframe. Thank you, Hugo, and the whole team at Chinook Chem-Dry!!
Scott M.

Mr Hugo Perez Millan of Chinook ChemDry arrived on time and worked diligently for 4 hours to clean several quality area rugs, 2 chairs and 2 sofas in my apartment. He was most thorough and the results are excellent. My home looks, smells and feels cleaner and fresher, thanks to his efforts. He was friendly and courteous throughout. I will certainly use this service again.
Annette A.

Our dryer vent is located upstairs approximately 35 feet from the ground. Unfortunately our vent was blocked with a bird’s nest because the cover was broken. I found Hugo’s business online, he was great and exceeded beyond our exceptions. He did whatever was needed to help us out. I would highly recommend their business and definitely contact them for future services.
Cyndi L.

Impressive. We hire Hugo to clean long overdue carpets to prepare our house for sale. Hugo brought heavy traffic areas back to new. We are nothing but impressed. Hugo was professional, friendly and knowledgeable. I highly recommend his services. Thank you Hugo. Much appreciated.
Sherry O.

Fantastic service! Very friendly, professional and they were able to get a few stains that has been set for years out! Would highly recommend and will be using again!!
Stephanie L.

Amazing service. After 4 years two kids and a dog using our couch it looks brand new again. Would definitely recommend and will be rebooking!
April W.

Hugo was very responsive and great quality on the service! I fully recommend him for any cleaning requirements at home!
Willem V.

Hugo cleaned the carpets of our new home. He was prompt and professional. He did a great job! The carpets didn’t look dirty but when he emptied his bin, they were a lot more dirty than we thought. The products are child and pet safe and the carpet dried in just a few hours so we were able to get busy moving in! So glad we decided to use Chinook ChemDry.

Sarah C.

My business used Chem-Dry to clean my gymnastics carpets. Chem-Dry was willing to come in on a holiday (the only time we are closed) and did a phenomenal job. Would definitely recommend. Great communication and great job done!

Shannon H.

Had Hugo and his team clean our carpets in our busy restaurant. We were amazed by the results the carpet looked brand new. Would definitely recommend!!

Brad S.

Hugo was amazing! There was some confusion with the time scheduled (some caused by me) but once he got here, Hugo was highly professional, polite and friendly. I loved that he measured everything and quoted right within my budget. He did every room in my house I asked him to and the results were fantastic! I am so pleased. Will definitely have him back again. No fuss, no mess, left everything as he found it, worked efficiently and absolutely outdid my expectations. Best of all carpets dry in 2-hours.and no harsh chemicals. He even threw My only regret, I didn’t have him do the stairs and entryway rugs. Will have to have him back. Thanks Hugo. I will definitely be referring people to you. January 22, 2022 I contacted Hugo regarding an ongoing dust allergen issue in my home with new carpets installed in August. Hugo visited just before Christmas and cleaned my new carpets and new upholstery. Everything looked amazing and as usual Hugo did an awesome job. However, fine dust residue remained embedded in the rugs which I could not remove with my HEPA vacuum. I called Hugo and he came out and used their HEPA vacuum on my rugs. Thank you again Hugo for going above and beyond to offer customer satisfaction. I will always refer others to you and your company. Vinny

Vinny G.

Very satisfied with the cleaning of two wool area rugs. They were badly stained by pets. I am pleased.

John M.

Hugo did a fantastic job making the floors clean as new. Was attentive to details, thorough, and very professional.
Keigo K.

Hugo did a fine job bringing back to life a heavily traveled carpet and steps. A couple of stains – one from a coffee spill – gone! My wife and I would not hesitate to recommend Hugo to anyone!
Joe S.

Steve was our service tech, he was punctual, professional and did a great job cleaning our wool area rug. He explained the process and offered some great tips on keeping our rug looking great following. I am very pleased with the results, customer service and overall value. Highly recommend!
Tammy M.

Hardwood cleaning very polite and willing to work with me on my concerns. Very efficient and did a very good job
Mana

I use Hugo at Chinook Chem Dry for any of my real estate listings that need a little love. We used him just this week for a stain so bad that we feared we would need to replace the carpet. He got us in within 24 hours and the carpet looks brand new. Great communication and genuinely cares about results. Highly recommend!
Coby G.

We have used Hugo and Roberta more than once. Their service is exceptional and the results are fantastic. I highly recommend Chinook Chem-Dry.
Joann A.

The receptionists were friendly and accommodating. The cleaning technician Steve was professional and responsible. Overall, it’s a pleasant experience for me. Thanks.
Kristen X.

An excellent and efficient job. Dried very quickly. Our 40 year old carpets came up like new. I would highly recommend this company.
Rose S.

Hugo was amazing! I have 2 pesky bunnies at home that tried to ruin my carpet with an unbelievable stain! Hugo conquered it no problem! He is such a friendly, easy going, personable guy! I will definitely call him again! Thanks Hugo!!
Ali B.

Great job. Would recommend to anyone!
Jennifer H.

We had a move out clean to do before new tenants moved in two days later. Mid clean we noticed stains to the carpet in one bedroom and realized we would need to have the carpets cleaned immediately. Hugo came to the rescue and was able to get to our place the same day and did a wonderful job! The service, the quality of work, and everything that Chinook ChemDry took care of went far above our expectations and standards. If you need a professional carpet cleaning carpet, then this is the team you need.
Rob L.

In the process of selling our home, we encountered prospective buyers questioning the condition of our original hardwood floors: the v-grooves between the boards had collected a lot of dirt over the years, leaving dark lines. Hugo performed a three-stage cleaning process that resurrected the old floors into gleaming ones again. This was a very affordable option for us, rather than sanding them all down and refinishing them, as our realtor had suggested we do.
Liane A.

Steve from Chem-Dry did an excellent job with our carpets. He explained the process thoroughly and was very professional. We would surely recommend Chinook Chem-Dry to others.
Ramona R.

Steve called ahead with his arrival time. He was professional, informative, practicing safety during allergens, and even being playful with our cat. We live in an old loft, the carpet is older and worn from pets. After the service was over, our carpets looked great! No smelly residue and quick to dry! We’re selling our loft so we wanted to put our best foot forward, I feel like we accomplished that! I would recommend this service to anyone looking for carpet cleaning and pet odour removal! Thanks Steve, Leo (the cat) says hi!
Steph R.

I own multiple rental properties across the city and Hugo has been to couple of them so far and has done an excellent job taking care of pet stains, odor and overall carpet cleaning. Hugo is definitely my go to guy whenever my carpets need love and care.
Faisal R.

They were absolutely fantastic. Did an awesome job!
Debra L.

Really great, precessional and friendly. We are so appreciative of Hugo’s hard work! Thanks again for making some old carpet look new again!
Katharine V.

Hands down the best carpet cleaning I’ve ever had. Hugo was wonderful and took time and care to get the job done right. As a realtor when I went to list my own home I knew how important cleanliness is and this service pushed my home over the top. As someone who isn’t easily impressed I can say I was incredibly surprised and happy with the results.
Coby G.

We had Hugo from Chem Dry come out and clean our basement carpets and an area rug. The service was wonderful. He was cautious and clean (adhering to all allergens protocols) while in my home and the attention to detail was impeccable. I literally cannot say enough great things, it was cost efficient and my carpet and rug look and smell brand new again. Also they were cleaned and were dry in just a few hours, not soaked wet or putting the area out of commission for the whole night….Highly recommend! Thanks again!
Allie H.

Everyone I dealt with was very friendly, helpful and professional. Hugo specifically went above and beyond to ensure my satisfaction, and treated me exceptionally well. They were able to get a horrible wine stain out of potentially one of the trickiest white area rugs. I won’t hesitate to use their services for my next mess!!
Darielle C.

The job that was done was 900 sq. ft. of rough Travertine tile and grout to be cleaned. My clients and myself were both very pleased with the service and the excellent job that was done. We would highly recommend Chinook Chem-dry.
Brett G.

Hugo did a fantastic job of cleaning and sealing our 10 year old travertine tile on the main floor of our home. This included bathrooms, stairs to lower level, closets and all main floor areas. The tile looked brand new again especially as we have a dog and we’re in and out through front, side and patio doors throughout the year. I would recommend this business to anyone looking for a professional tile/floor cleaner. Thanks
Rod G.

I contacted Chinook ChemDry to have my carpets cleaned, they were super friendly and able to book us in right away. Hugo was an absolute pleasure to work with. He was on time and really listened to our concerns and offered excellent advice on how best to clean our carpets. Hugo was also quick and efficient with the job while paying close attention to detial! I would definitely recommend using this company for your cleaning needs.
Alison H.

We have found our go-to business for carpet and drapery cleaning. This company does an amazing job. We had a light coloured couch (with water stains) cleaned, to the point it looked new again. We also had a white carpet in our basement brought back to life. Thank you for your amazing customer service! We are happy we can still have light coloured rugs and furniture, even with a pet in the house, and know we can keep them clean.
Denise D.

Our area rugs were cleaned this morning in a very professional and informative manner. We are very happy with the results. I will definitely recommend you to all my friends and family. Thanks again!

Annette B.

We had some very nasty stains left from the previous people who lived here last month, and Steve got all the stains removed, making the carpet looking brand new and smelling fresh. A lot of the mysterious smells we smelt disappeared, thanks to Steve. As allergens is still high and on the rise, Steve made sure he followed protocol by leaving his medical mask on at all times. Thanks Steve for keeping us safe, we appreciate it a lot 🙂 We will definitely give Chinook Chem-Dry a call when we need our carpets cleaned again. Highly recommended! Thanks again Steve! Keep on the great work!
Diana

Amazing service, well executed and the most important thing, my carpets are clean again!! And smell great, like new! Thanks again Chinook Chem-Dry!!!
Diego P.

Hugo was great, very professional and we are very happy with the work done. Communication was quick and all our questions were answered. Highly recommend Chinook Chem Dry!
Peter D.

Excellent service and Hugo was extremely hard working !! I showed him what needed to be done, left my # and went above and beyond what I had expected. Amazing service and you won’t go wrong with Hugo !
Trent H.

Hugo was amazing! There was some confusion with the time scheduled (some caused by me) but once he got here, Hugo was highly professional, polite and friendly. I loved that he measured everything and quoted right within my budget. He did every room in my house I asked him to and the results were fantastic! I am so pleased. Will definitely have him back again. No fuss, no mess, left everything as he found it, worked efficiently and absolutely outdid my expectations. Best of all carpets dry in 2-hours.and no harsh chemicals. He even threw My only regret, I didn’t have him do the stairs and entryway rugs. Will have to have him back. Thanks Hugo. I will definitely be referring people to you. Vinny
Vinny G.

Hugo has done an excellent job with the cleaning of my carpets, which included cleaning & cleaning.  It only took about two hours to dry. I would higher recommend Chinook Chem Dry to all my friends. I plan on having him come down in the fall to clean, clean & put on a protective solution on my living room furniture. The response From the company to my email was immediate and they worked with my budget. With the score of 10 being the best, I would give a 10. Hugo was very pleasant and worked fast in getting the job done.
Mary

I would just like to let you know here that both gentlemen were awesome!!! We received our quote prior to any work starting, and when adding a few area rugs to be cleaned they were more than happy to do so for us. They did a great job & I would absolutely recommend your company to anyone needed carpet cleaning services. Thank you very much!! Collette
Collette

I have a German shepherd, the carpets were coated in fur, embed into three fabric. I thought no way will this come out. Darcy cleaned it up to look like new, I couldn’t believe how it came out. Thank you
Brian B.

Hugo was excellent to deal with! He was always quick to respond to any questions I had and communication was so easy! I had my small sectional cleaned and now it looks brand new! Would definitely recommend him and his services! 10 out of 10! Thanks again Hugo!
Marinela F.

Hugo and Steve came to do carpet cleaning yesterday to manage pet-related incidents. I am not only overjoyed that there was an effective solution to the problem–other than tearing off the carpet (!)– but I was simply thrilled with the customer service aspect. Hugo and Steve were incredibly warm, professional, knowledgeable, scleaned, and reassuring. I would recommend Chinook Chem-Dry to anyone in need of prompt, excellent service with a smile, and we will surely be calling them again as future needs arise. Thank you, Hugo and Steve!!
Lisa F.

Hugo arrived right on time. He worked diligently and did a thorough job. He was professional and courteous. He exceeded my expectations and I look forward to having Hugo back for additional cleaning needs.

Barbara M.

At very short notice Hugo was able to clean some upholstery for me. He arrived exactly on time and did a great job. I will definitely use him again for some carpet and grout cleaning in the future. Thanks Hugo, I’ll be in touch!

Marilyn

Thank you Chem-Dry for leaving the carpet looking like new and the upholstery smelling great.

Fantastic job!

Tanya

I was very pleased with the professionalism and the service that was provided.  Hugo worked hard on all carpet surfaces and when he was finished they almost appeared new.  I will use Chinook Chem Dry again and will recommend it to people that I know.
Thanks
Kevin B.

Amazing service! My carpets were a disaster and Hugo did such a wonderful job. The stains disappeared before my eyes, couldn’t believe those were my carpets! Hugo is very helpful and sincerely hardworking. Best service I’ve ever received.

Sadia D.

Hugo did a really great job both on our couches and carpets. The couches are 6 years old and they look brand new! He’s also just lovely to deal with. We highly recommend his services!

Hylton O.

After requesting a quote for a couch cleaning, we were given an appointment within the week. Hugo was super friendly, and was very honest about the cost of the cleaning. Turned out great!

Shani S.

Nice job Hugo on cleaning our area rug. Looks great!

Evelyn R.

A wonderful service! My carpet had originally looked terrible but afterwards it looked brand new. I will definitely be calling again.

Daphne S.

Our carpet looks brand new! Thank you for your excellent cleaning and friendly service. I highly recommend Chinook Chem-Dry!

Ginny H.

Today was the second time I have used Chinook Chem-Dry. I had let our carpets go way too long, but Hugo has left them looking like new again. Hugo is friendly and accommodating and the Chem-Dry system does not use a lot of water, so my carpets will be dry in no time. I will definitely be using Chinook Chem-Dry again. Highly recommended!

Marilyn W.

Hugo was great to deal with. He did a great job on our area rug and was very helpful and friendly.

B. R.

Hugo’s gentle personality graced our home today to clean a favorite rug of ours. His professionalism showed at the start with arriving on time and being prepared for the job and as well, the result of his efforts gave a new life back to our rug. There was no mess to clean up as Hugo took great care in keeping our home the way he found it. I greatly appreciate the fact that he uses natural and green products to do the job as well as being mindful of our environment. Would I have him back? Absolutely and I intend to pass his name along to friends and family. Much thanks Hugo!

Mary T.

We had 2 carpeted areas and a couch and loveseat cleaned. Don’t even recognize our carpets. Best job ever. Friendly, on time and great work! Thanks Hugo will use you again for sure!

Nancy K.

Hugo runs a top notch, service business. He was punctual and showed respect for us as customers and our home. The quality of work his work is beyond our expectations. I am amazed that high traffic areas on our carpet have been restored to “like new” conditions and coffee spills have been removed. 5/5 from this customer.

Mike D.

Incredible customer service & phenomenal results!! Hugo arrived right on time, and completed the work right on schedule. We had a microfiber couch that we thought was trash from water damage & dog drool, but he was able to save it! Its so clean now and our kids announced we now needed a movie night with the “new” couch. We couldn’t be happier! We also had all our carpets done and we can feel how much cleaner our home is. PLUS, the house smelled incredible!!! We recommend them 100% and will for sure be using them again!

Becky S.

I had Chinook Chemdry come and clean my carpet, they were extremely professional, very pleasant, and did an amazing job at cleaning my carpet. I will definitely call them again for all my cleaning. Hugo is such a friendly man, thank you.

Isabelle M.

Absolutely fantastic service! Hugo and his assistant did such a wonderful job on my furniture. Professional, friendly and excellent results. After using different companies for furniture cleaning, this one is by far the best.
I highly recommend Hugo and will definitely be availing if his service from now on.

Lynn C.

We were very happy with the service provided by Chinook Chem-Dry . Hugo and his team did a wonderful job and have excellent prices. Great service. We would highly recommend them and use them again.
Claudia H.

Hugo has just been wonderful. He does an outstanding job with cleaning. He has been respectful, polite and considerate, as well as going above and beyond with the cleaning services that he provides. We would highly recommend him. He came to us in an emergency situation, when no one else would. Thank you Hugo.
Alla H.

A kind, courteous and respectful duo who cleaned our carpet, upholstery, and basement stairs in a fast and efficient manner. Everything looks like new and the house smells so fresh! Definitely would recommend Hugo for his Chem-Dry cleaning services!
Bob & Gladys B.

Hugo was very kind and he did a perfect job in our mattress after our son accidentally throw up on it. The mattress was cleaned, no odors, and Hugo took away the stinks. Our mattress looks new like No Kidding! Highly recommend this company.
Viviana M.

I have a very expensive basement carpet and area rug that needed some upkeep and TLC. Hugo did an excellent job of cleaning both carpets, removing pet stains and making it look fresh and new. Will definitely have Chinook Chem-Dry come out again!
Lisa S.

Hugo and Steve came to do carpet cleaning yesterday to manage pet-related incidents. I am not only overjoyed that there was an effective solution to the problem–other than tearing off the carpet (!)– but I was simply thrilled with the customer service aspect. Hugo and Steve were incredibly warm, professional, knowledgeable, skilled, and reassuring. I would recommend Chinook Chem-Dry to anyone in need of prompt, excellent service with a smile, and we will surely be calling them again as future needs arise. Thank you, Hugo and Steve!!
Lisa F.

I am so impressed with the service provided. They did an excellent job cleaning my carpets some of which had pet stains. I will definitely continue to use them in the future. It’s difficult to find someone to come out to our rural location so I’m very pleased to find a reliable and professional business to do the cleaning I needed.
Carol B.

I called Chem-Dry after having Aspen cleaners promise steam cleaning with their overall clean. Aspen didn’t come through but Chem-Dry did! Hugo was done his day and ready to go home for the long weekend but came and got the job done. Very thankful for his commitment to his work. A job well done, thank you Hugo!
Christine F.

Service was excellent, short lead time and very professional and at the end of the appointment our carpets were clean
Cliff W.

Punctual, professional and polite. Highly recommended.
Pjroberts70

Amazing service!! I moved to a new place and the carpets needed some cleaning as I was experiencing allergies. Hugo did such an amazing job removing existing stains and making sure every single corner was well cleaned. The product applied to the carpet has a nice lemon scent that is not aggressively strong as other products I’ve used in the past. Very happy with the results. Definitely recommending to friends and family. Thank you!
Belen S.

Hugo was very responsive, efficient and great to deal with! We made a service request leading up to the long weekend and he responded over the weekend so make sure we had an appointment booked promptly which was great. Highly recommend Chinook Chem-Dry!
Laura S.

I’d like to thank Hugo for the incredible job he did with the one carpet especially that I NEVER thought it would come clean and he is just amazing. Hugo was very professional and like I said what an amazing job he did. I really am not one to do these reviews but when I feel strongly about something I have to. I 100% recommend this company and you will be so glad you made the call to Chinook Chem-Dry they will NOT disappoint you. Thank you so much Hugo I will call again if I need ANYTHING cleaned like the carpets or upholstery cleaning. 5/5 CHEERS.
Janet M.

Did the entire place, happy with the results. Thanks!
Mike B.

We used Chinook Chem-Dry to clean our carpets and a recliner chair. We were so happy with the results. Our carpets had not been professionally cleaned for 7 years and they look brand new. And our chair had some wear stains and it also looks brand new again. Very friendly, finished in great time and very reasonably priced. Will use again and would recommend to anyone.
Darcy S.

Mario was amazing!! He was very thorough and did a great job with our carpet cleaning and pet odor removal for 2 rooms and 2 sets of stairs. The accommodated a booking for us right away. Highly recommend these guys!
Felisa C.

We were very pleased with the service. Hugo does an excellent job and is prompt and very helpful. I highly recommend this company.
Kathy S.

We had Hugo steam clean our carpets and polish the ceramic tile in our new home. He did a fabulous job … he is professional and very meticulous with his work. The tile polishing in particular made a huge improvement in its appearance. Would not hesitate to recommend him.
Donna H.

Service was fantastic and friendly. Fastest response and booked in less then 24 hours. Our carpets have definitely been neglected and I could not be happier with the end result! Looked brand new once they dried. Hugo even did the area rug and wow what a difference. Pricing was upfront with no hidden costs, wishing now i would have had him do the leather couches. Super happy with the whole experince and will definalty use Hugo again!
C. Pemberton

Hugo did an amazing job cleaning the carpets at our new home. He was able to remove old pet stains and made the carpets look brand new again. Highly recommend Chinook Chem-Dry. The carpets were also dry before we moved our furniture in the next day.
Amy M.

As a realtor I needed a quick and reliable carpet cleaning done on a short notice. Hugo and his crew delivered on their promise to my client’s complete satisfaction. I recommend their service without any hesitation.
 
Tony S.

Hugo did a terrific job on my hardwood floors. Awesome service and extremely professional.
 
Bernard S.

Steve came to clean wool area carpets and did an amazing job! The carpets look brighter and like new. He was on time and we are very pleased with his work. Steve also returned to clean our sofa and ottoman. Again, amazing results! There were tea stains on the ottoman and he was able to completely remove those! Very happy with all of our cleaning experiences with Chinook Chem Dry and highly recommend them for any cleaning projects!

Luanne M.

I had Chinook Chen-Dry clean my dryer duct. I was very impressed with every aspect of this company from my initial phone call to book the appointment to the finish of the job. They took the time to show me the problems (dryer vent was off the back of the dryer) they cleaned the vent and checked to make sure there was no blockage in the vent. Costs were disclosed immediately so no surprises. I would highly recommend this company! Thank you for a job well done!

Brenda G.

Hugo is very professional, friendly, patience and understanding. This is the 2rd time am using chinook chem-dry and they never disappoint. I have referred them to my friend and she was very happy with his work. I will definitely recommend them. Another happy 😊 customer here., Thank you
Gloria O.

Hugo provided an outstanding service in my carpet and upholstery cleaning. He is very professional, provided the service within 24 hours and very conscientious about his level of work. I would definitely use his this company again in the future and highly recommend to anyone who is looking for this type of service. Thank you!
Anne P.

We bought a used house that had absolutely filthy hardwood floors. There was about 10+ years of grease and grime build up in the cracks between the planks. Hugo came in and worked his magic and cleaned them right up! While the hardwood will never be ‘like new’ again, we will definitely be getting 3-5 years of extra life out of them!
Davis G.

Hugo absolutely transformed our hardwood floors. We just bought a new house and there was black stuff stuck in between each floorboard. Using their two step process, he was able to remove the dirt and grit. I can slide across the floor in my socks without them coming out black now. Hugo gave us the chance to finally move into the house. Thank you!
Sarah Y.

Did a great job. Spent a lot of time to make sure job was done right. Even gave me bill less than the quote I got over the phone
Don P.

I an selling my home needed a top quality service to clean a few carpets before listing. I am very pleased with the results. The carpets were in good condition and the Chem-Dry process made them look new again. I highly recommend Chem-Dry for the very thorough and professional service they provide. Steve arrived on-time, did the job in the stated time at a very reasonable price.
Peter G.

Hugo thoroughly cleaned and sealed the tiles in our master bath shower and did an amazing job! We moved in to our house two years ago and it’s a ten year old home. I doubt the tiles have been cleaned like this since they were installed. He cleaned years of soap scum, dirt and calcium deposits from hard water. We are so pleased with the results and highly recommend Chem-Dry. We will have them back to clean tile surfaces in other parts of our home. Although Hugo wasn’t on time, he was very considerate and called to let me know of his delay.
Luanne M.

Technician Steven Ganske did a superb job, truly a virtuoso of carpet and upholstery maintenance knowledge! And boy did he work- he was at our home for 6 solid hours without a break, as I worked in my home office I could hear the effort involved. If you want your carpets and upholstery really cleaned to the fullest extend, ChemDry is well worth it. Thank you Steven!
Joel H.

I am super happy with their work!! I feel like I am in a brand new house!! Excellent work!!!
Adaku E.

Thorough professional service! We had just moved in to our new house and needed a quick clean. We were able to get a next day appointment. Steven was very thorough and exceptionally professional! There were pet stains and odour left behind by the previous owner and now it’s undetectable. This was a huge job and Steven worked non stop until the job was done. He also wore a mask the entire time so if you need service through allergens, they are very diligent. Would for sure use again!.

Jordan B.

Hugo and team were very accommodating! We were getting a property ready for re-sale and had the oak floors stripped and re-waxed , and stone tiles cleaned and grout re-sealed. The hardwood looked beautiful and tiles much improved. I would definitely recommend Chinook Chem-Dry as we were very pleased with the results.

Mary G.

My carpets look as good as they did 10 yrs ago when they brand new. Super appreciate how meticulous he was and couldn’t be happier with the job!
Kim B.

We had the pleasure of having Hugo come in and clean the carpets and upholstery in our house. Hugo was efficient, polite, professional and a pleasure to have in our home. We wouldn’t hesitate to recommend Hugo to anyone looking to have any carpets and upholstery done. Thanks again, Hugo! 🙂 will be calling Chinook chem-dry very soon to get out wood floor cleaning done.
Bariya M.

Was able to book appointment easily snd quickly. Service on time, professional, allergens friendly, and provided outstanding results: Our upholstery felt refreshed and beautiful!! Would use again snd highly recommend!
Kees C.

I recently had my carpets cleaned by Hugo and they came out amazing! So clean, and dry in only a couple of hours. The difference between Chem-dry and steam cleaning is apparent. I highly recommend Chinook Chem-Dry!
Dawn M.

Would recommend, very professional and detailed. Hugo was very understanding what needed to be accomplished and performed admirably.
Michael C.

We were very nervous on getting a high end couch cleaned but really glad we chose these guys. The final result was better than what we expected and were really happy with the quality of work. Hugo was very professional, walked us through the whole process and really impressed us with his attention to detail. Definitely will be using them again.
Muhammad A.

I would absolutely recommend Hugo and the organizations services. They were professional during the quotation visit and cleaning process. Quite simply, the best carpet cleaning I’ve experienced. We felt safe at all times while allergens measures were practiced. Thanks again to Chinook Chem-Dry, totally recommended.
Marcel R.

Great service! very happy with the over all results, will definitely be a returning costumer Strongly recommend chinook chem dry!
Brett C.

The people were very good, professional in my opinion. They cleaned the carpets in my apartment building halls and stairs. I had concerns about the process but Hugo made sure that I was happy with the result. And I am!
Kelly J.

Fantastic job! Hard working tech! Urine smells and stains gone! Huge house with pets and many high traffic areas. Hugo and his team were warm, wonderful, extremely professional. I was also pleased to see the tech adhere to allergens safety protocols as well. I am shocked/pleasantly surprised at how beautiful the carpets look and smell now!! Thank you SO much guys! Other carpet cleaning services do not compare! I will definitely use your services again and recommend to anyone who will listen! Take care and stay safe.
Debbie Chong-Monroe

Steven did a great job of cleaning our family room carpet. Got all stains out. Looks brand new. He also cleaned our master shower and re-grouted it. Did a great job.
Debbie L.

They were prompt in responding to emails, did a great job cleaning some very old and delicate upholstered chairs, finished quickly, and were very understanding about some confusion regarding payment methods – thanks again!
Megan J.

We just moved into this 18 year old house. Our carpet was probably vaccumed regularly in all these years, but never steam cleaned or shampooed. The stairs were badly stained. Steve from Chinook Chem Dry was very professional. Came on time, measured the area which needed cleaning, shared the final quote and also explained the process to us. Steve was also considerate. He did our Master bedroom last as my 5 year old was still in bed when Steve started (Usually, they start from the bedroom and make their way downstairs). The entire area was Pre treated and then started the magic of carbonated, eco friendly cleaning. The water usage was very low and the carpet at the end of 3 hours of cleaning felt nice and clean. The carpeted upper floor, including stairs was dry in 4-6 hours. The fifth star is for Alejandra who followed up with me for this and made sure I got this done as per my convenience.
Rohan S.

Hugo did an excellent job. Very thorough. And he even managed to get out a few stubborn stains.
Marguerite

Hugo Perez one of the owners was on time and completed a great 3 hour job on our carpets and upholstery. Hugo was very friendly and worked extremely hard to get the work done. We will certainly hire Hugo and his company again and will recommend his services to our friends.
John L.

Wanted to say how pleased we have been with having Chinook Chem-Dry in our home. From the first call to inquire about your services; the initial visit to see and quote on the job, to the final cleaning was very professional. You were very friendly and accommodating to our needs. We have been very satisfied with the job and are comfortable in referring Chinook Chem-Dry to our friends and neighbours.
Cheryl & Bob M.

Was able to get an appointment nearly right away. The service was great and our off white carpets look white again!!! Definitely worth the money.
Renee B.

Steven at Chinook Chen-Dry did an absolutely outstanding job. Would not hesitate to utilize this service again in the future.
Raj R.

Steve performed a real miracle in cleaning my carpets! My one year old puppy had all but destroyed them, I wasn’t sure they could be salvaged! Highly professional and courteous service.
Holly B.

impressive job cleaning a shamefully dirty easy chair
Debbie C.

Carpets look fantastic, pet urine and general stains are gone. Best cleaning I’ve had – will definitely use again and highly recommend. Hugo and team were responsive, on time, very polite and professional. Drying time was a bit longer than 1-2 hrs, but was faster than other cleanings.
Cathy G.

Hugo did an amazing job. We are very happy with the service he provided. We called expecting to have the service done within the week, and he came the very same day! He explained everything about the procedure and was very efficient completing the work. The service was provided around the holiday season and it was a nice touch to receive a card at Christmas time. We would definitely hire Chinook Chem-Dry again and will recommend the service to others.

Lauren F.

Prompt, professional, effective.
Jessie C.

Amazing job removing stains from puppy. Will use again! Very professional and friendly. Hard worker.

Jackie U.

Hugo and Arturo arrived right on time to clean the well-loved 30 year old carpets on the lower two levels of our home. Not only were they friendly and courteous. The work was completed efficiently and exceeded our expectations for breathing new life into the carpet. We will be inviting them back for further cleaning jobs in the future and would recommend Chinook Chem-Dry without hesitation.

Pam

A third time now we have used Chinook Chem-Dry. This time Hugo came to my daughter’s house where all the carpets were well overdue for cleaning. Hugo left the carpets looking like new and smelling fresh. His process uses a lot less water than regular steam cleaner services, so they will be dry in hours and Hugo is so friendly and professional. Till the next time Hugo!
Marilyn W.

Hugo was on time and very professional. House carpets and sofa look, feel, and smell clean. Price very reasonable. Thank you

Jillian D.

They were great! I had to work , left key out, they came in did and estimate, cleaned the carpets, specially treated pet stains, great job! Very professional
Jodie P.

We needed to have some blood stains removed from a carpet. A couple companies I phoned refused to do it as they said it is too hard of a stain to remove. However Hugo at Chinook Chem-Dry said that they would be able to remove the blood stains. Hugo and Martha arrived on time and at a reasonable price were able to remove the blood stains. They came for a followup to make sure we were satisfied for the service provided, They were extremely efficient, friendly, on time and made sure the job was completed done to our satisfaction. Once again thanks Hugo and Martha.

Bert M.

Really pleased with Hugo and the work he did to remove the many pet stains on our carpets. Others could not do it but Hugo could. Carpets have be rejuvenated and look so good for being 16 years in this house.
Ron M.

We have hired Chinook Chem-Dry to clean our carpets at the Calgary Chess Club. I was pleasantly surprised when stubborn stains, which just didn’t go away during our last cleaning with a different company, suddenly disappeared. Job well done!

Steve S.

Thank you so much Hugo for doing such a great job on my carpets. You worked so hard and have such an admirable work ethic. I will definitely use your services next time and refer you to my friends.

Jocelyn

I am very pleased with the way my carpets look. My house has a clean fresh smell now instead of pet odour. You and Martha did a great job. I will definitely call you in the future. Thank you.

Giovanna

Hugo was awesome. Did a great job. Carpets looked fantastic and so clean. Couldn’t believe how amazing they look . Couldn’t afford to replace them right now but after his cleaning it can wait another few years. Would recommend him to anyone . Thanks for the super job.

Jeanne P.

I was so impressed with the calibre of work that Hugo does. He’s polite and professional and friendly. He explained everything that would be needed and let me know what he was going to do each step of the way. He stayed longer and worked more thoroughly than any other carpet cleaning company I’ve ever hired. He targeted problem areas and removed the stains, and pointed out areas that I hadn’t noticed. Then he carefully and respectfully put everything back into place. The carpets look great again. Hugo’s work is above and beyond. Highest recommendation!!

Shelly F.

We just had Chinook Chemdry clean our carpets and couches Hugo and Martha Took their time and did an incredible job Everything was done with such excellence and with an eye for detail They had great respect for our home and a professional attitude that was so appreciated In a day and age when it’s hard to find someone who will just do a good job, They were superior in every way and excelled beyond our expectations. Wow! We highly recommend them! Leon And Sally

Leon F.

Great service and clean, carried out by Hugo. Hugo arrived promptly, was very courteous professional, and literally “whistled while he worked”. His challenge, 2 white brocade sofas. He took his time and the end result was stellar. I’ve never seen them look better (both items we’re purchased used) and now look like they just came out of the showroom. Job well done!

RoseMarie J.

Hugo far exceeded our expectations to deal with stubborn pet stains. He works very hard and the outcome is superb. Hugo is our number 1 go to guy for care of carpets and sofas.
Jackie

Hugo is very professional, kind and personable. Hugo and Santiago arrived on time for appointment which was greatly appreciated. Had our furniture cleaned and a section of carpet. Hugo went over and above doing an excellent job. I will certainly be using his services again and highly recommend his company. Excellent customer service!
Sandra W.

Chinook Chem-Dry did a beautiful job of cleaning out the old stains in my carpet and they were dry in no time. Thank you for your professionalism in a job well done.
June C.

Hi Hugo, I just want to thank you again for the great job you did today cleaning our carpets! Although I find it a little more expensive than other carpet cleaning companies, it is well worth it! You do a very thorough job and in a timely manner. I appreciate your professionalism and courteousness. The whole house smells fresh and clean! See you next time!
Heather D.

Hugo and his assistant were so friendly and the results were fantastic. I feel like we have a brand new couch again! Thanks for your help 🙂
Onya C.

We called to a book an appointment on a Saturday after we had an unfortunate stain in our carpet at our vacation home that needed to be dealt with quickly. The receptionist we spoke to was friendly and very helpful and was able to secure us an appointment for Monday afternoon. Hugo arrived on time for his appointment with us in Canmore and he saved the day! He removed a significant stain from a very expensive carpet in a very timely manner, and he was very professional, friendly and accommodating. He made sure we were comfortable with his approach in treating the stain before he moved forward and he also asked us how we thought it looked as he worked to get the stain out. The carpet literally looked brand new after he cleaned it and treated the stain! We could not thank him enough – we will recommend Chinook Chem-Dry to anyone and will absolutely use their services again in the future. Thank you for the tremendous service Hugo!
Kimberley M.

The Technician, Hugo, showed up on time. He was extremely professional and courteous. The work was outstanding I had an oriental area rug and carpet cleaned. Everything looks great! Hugo explained options for additional work I inquired about. I couldn’t be more pleased. I will be following up for additional work. Highly recommend!
Lorena M.

Hugo arrived on time and was very knowledgeable. He did a fantastic jobM. Thank you! April 2020, Hugo again did a fantastic job! He is always so thorough and does an outstanding job! Will definitely use again!
Monique K.

Hugo was extremely pleasant and professional to deal with!! He did a fantastic job in our office, the carpets look and smell amazing. Chinook Chem-Dry will be the only carpet cleaning company we will be using for both our commercial and residential properties in the future!
Jackie P.

Highly recommended. Great service.
TS

Hugo is very professional. Just one call, got the booking right away. He took time cleaning the carpet and made sure all the areas including the edges were cleaned. Very satisfied with the service. Will call him again.
Inday N.

The ChemDry technician called us prior to our appointment to let us know he was on his way. Steve was meticulous in cleaning our sofa. ChemDry uses the eco-friendly cleaning method, no harsh chemicals or residual smells. Our sofa looks like new! We will definitely call ChemDry for future cleaning. Thank you!
David A.

We contacted Chinook Chem-Dry after having a flooding incident in our basement that resulted in water damage to our carpet and blinds. We were immediately put in touch with Hugo Perez and he walked us through how the situation could be handled and what information he would need from us. He responded promptly with an estimate and his availability. Throughout the entire process, Hugo was extremely responsive and professional. We also asked him to clean the carpet on two upstairs floors, as well as some upholstery, and he was able to complete the entire job in the same day. We were even able to use the upstairs floors that same evening! Hugo was very accommodating with us and our three-month old baby and was a real pleasure to work with. He did a fantastic job on everything and was able to give new life to some older carpets and chairs. We would highly recommend Chinook Chem-Dry and will be using their service again in the future.
Elyse B.

My father’s place was in really bad shape. I thought I would need to replace his carpets at the very least. Thanks to the wonderful staff at Chinook Chem Dry, his place looks brand new.
They were so helpful, and they really did an amazing job. For the amount and quality of their work, they really could have charged me a lot more. Their prices are very reasonable. I will definitely use them again and I will be recommending them to all my friends and family too.
Greg A.

Excellent service, moved very quickly from initial Google search/phone call to completed service. Clear and prompt communication throughout. Thanks to Hugo for clean stairwell carpet!
David S.

Steven worked very hard on an old smelly carpet. Came back to respray for lingering odor. He was polite, knowledgeable and efficient. Thank you Chem-Dry for taking care of me.
Isabelle W.

Excellent experience we hired the Chinook Chem-Dry team to complete a thorough clean on multiple real italian leather items, and the results are spectacular. We are so very happy! 10/10 Experience. Will be using them again in the future.
Madison J.

I’m so impressed with Chinook Chem-dry! After a tenant left my carpets and floors covered in pet urine, I thought they were ruined. Thankfully, I came across Chem-dry. They responded right away and booked a time for Hugo to come out and give a quote as well as start the job on the same day. He was exceptional from start to finish and I felt he took care of my home with pride of workmanship. As he worked on my floors, they slowly returned back to their former condition! I was so happy to have saved the cost and hassle of new carpeting and my hardwood flooring came out like brand new! It was worth the cost of both the pet urine treatment for carpets and the hardwood floor cleaning. Even the pebbled tiled floor in my bathroom that the tenants left with stains came clean! I highly recommend this company if you are preparing your home for sale or just wanting to get a really deep clean to enjoy for yourselves. The results were beyond my expectations!
Christine C.

Hugo was very efficient, friendly, and professional! My carpets were cleaned and fully dried within a few hours! Would definitely use his services again ! Thank you.
Emma B.

Had my sectional cleaned that was 17 years old. It was dirty and had stains on it. After it was cleaned it looks like new. Mario did a great job. I will be using ChemDry again that’s for sure.
April T.

i was fortunate to have Mario come from chinook carpet cleaning. He was very thorough > Pleasant and goes that extra mile to make sure you are satisfied, I have used Chinook several times and was pleased with the result except for time before last. That”s my fault I just let it go until after the 90 days were up instead of complaining. I had a lot going on. Thank you Mario ! Iwill be sure to use this company again. Alejandra also very pleasant at the office end of things , Thank You Chinook Carpet.
Lynda K.

Hugo was extremely professionally and worked hard to save what I truly thought was going to be a complete carpet removal!
Troy K.

We had Hugo as our service provider. He was quick and friendly, and was quick to provide a new quote since the couch I was having cleaned was a sectional and not just a regular couch. The smell of the cleaning solution is gentle and has a slight lemon scent that is not offensive. We are looking forward to having them back next year and will add carpet cleaning as well.

Carly S.

Hugo and Mario did an amazing job cleaning carpets in both of our condos on a very short notice. They were professional and performed high quality service. I will definitely use their service in the future. Thank you guys for making our move stress free 🙂

Milenia K.

Hugo is a complete professional, very happy with his work!

David M.

I called Chinook Chem-Dry after my son emptied an entire bottle of craft paint in our bedroom and they were able to fit us in the very next morning. They were on time and did their best to remove the stain. I would highly recommend them to anyone.

Tricia R.

We had our area rug cleaned recently. He was on time ,efficient and did a great job! Would highly recommend
Janet S.

We had our hardwood floors cleaned , tile/ grout and carpets done. Hugo was excellent to work with and very conscientious about his work. He had wax to remove from our hardwood floors and required extra time to do this job. Looks amazing after. We are very happy with his work.
Julie P.

The staff is professional, attentive and thorough.
Donna W.

Steven was great at his job. Every area he did was nice and clean afterwards. We are pleased with the outcome. One thing which would make the process a bit more thorough would be to pick up the bits left afterwards. Satisfied with the service and would have them come back again.
Joanne P.

Hugo and Martha did a superb job of cleaning our 2 Nutuzzi microfibre fabric covered occasional chairs. They hadn’t been cleaned since we bought them 13 years ago and were looking quite shabby. Now they look like new again.
Steve M.

You know that the quality of a job well-done is stellar when you feel compelled to write a Google review for the very first time! We have high pile beige carpets, teenagers, and two cats. Needless to say, Hugo made our house smell and look like neither of those live here :). Hugo was so thorough in everything he did for us today. NO OTHER carpet cleaning company (and I’ve tried 6-7 since we’ve lived in this 14 year old house) comes close to what Hugo accomplished today. Hugo’s professional manner and workmanship were evident from the moment he arrived. He was prompt, delivered a thorough evaluation of what needed to be done and effectively cleaned and sanitized our carpets and stairs. What’s more? Hugo even RAKED the carpets for the high pile to dry to its original shape. Amazing service, full stop. In fact, we are so impressed with this company that we’ve booked them again to clean and seal our tile floors. Hugo hasn’t even been gone for ten minutes and I am already recommending him to a colleague. Thank you, Hugo! See you in a couple of weeks!
Susan R.

Chinook Chem-Dry give exceptional service, have great prices, they do an excellent job, and the people are wonderful to work with. True professionalism in every sense of the word! This is the only company I use for all my cleaning needs! They are simply the BEST!!!
M R

I would use and recommend Chinook Chem Dry in a heart beat ! Their tech Steven was polite, professional and very accommodating . I messed up on the appointment date called Chinook when the tech was late and discovered my appointment was for the next week ! As I was putting all my furniture and stuff back in place I received a call that a tech was on the way because of a cancellation ! You made my day and did a great job ! Thank you
Steve K.

Thank you for your email. Hugo Perez attended at our office and he is delightful and very professional and efficient. He came at the exact time scheduled. He did a great job and I would definitely use him again. Thank you.
Colleen W.

Had some tenants pets wreak havoc on our carpet and did not tell us about it (they tried moving furniture to cover months of pet urine and feces!). Time was ticking because we had new tenants coming in. Called Chemdry and Regina was very fast and professional. She booked me in same day and Hugo came and saved the day. Utmost professional and they GOT ALL THE STAINS OUT! I thought for sure we were replacing the carpet. 6 stars if it were possible. If you’re in a jam, dont hesitate and call these folks. Amazing local company and we will be using them for all of our rental properties going forward.
NOMAD Executive Hospitality

Hugo came and cleaned my carpets after I moved into my new rental. He did an amazing job and was very kind. Definitely recommend. 😊
Brittney R.

Excellent service. Hugo was very professional and did a very thorough job. We very very pleased.
Jim B.

I started working with Chinook Chem-Dry and my experience has been nothing but warm and welcoming. Hugo, has been an amazing mentor in all aspects of the business. Even though the business is on a smaller scale I’ve seen from beginning to end the customer experience, and quality is like no other. We ensure quality, service, and follow-up on everything that we do, and we stand by the what we do. You can see from beginning to end that we are not satisfied until you are. I look forward to showing what Chinook Chem-Dry can do moving forward.
Gavin M.

Steve did a great job on my carpets! I would definitely recommend Chinook Chem-Dry and Steve!
Amanda M.

All I can say is WOW and thank you so much!! The extra time, care and attention went above and beyond and my couches look brand new! I couldn’t be more thrilled.
L. Hunt

The final result was amazing looking carpets.
Sandra E.

We had dog urine odour that we couldn’t quite get rid of ourselves. Some spots were old spots that we had missed, and Hugo was able to find these spots and remove them. He paid extra attention to our concerns and worked diligently and professionally the whole time. Urine odour gone! Hugo takes pride in his work and it shows! He also worked hard to clean our dryer vent and that was not an easy task given the space of our laundry room. Will be booking again in the future for carpet cleaning and other services.
Marielle C.

I contacted Chinook Chem-Dry following people reviews on their website after receiving services through this company. Hugo came this morning and did an immaculate job. I recently spilled red tea on my white carpet and it was completely removed with no trace of the stain. He was polite, and conducted his work in a professional manners. He was also willing to go above and beyond to ensure that I was happy with the service provided. I will recommend this company to anyone and at any time to people who wish to have reliable cleaning services at home or at offices.
Hulda N.

Carpet cleaning was second to none. My stairs have never been this clean. The service costs more than most but the quality is also better than any other service provider I’ve used.
Michael L.

Absolutely amazing service!! Called them in an emergency for a Sunday carpet cleaning out in Strathmore. Not only did Hugo and his lovely helper come out of town to help , they did exceptional work over and above. They are very friendly too. Would use them again and recommend them to anybody.
Brenda G.

We recently used Chinook Chem-Dry for carpet cleaning when we moved into a new home. Hugo did a great job and the heavily used carpets now seem brand new. I appreciated his extremely thorough approach and would definitely recommend, especially for assistance in removing pet stains. Thanks for the great work!
Patrick D.

Very good service, quick and efficient. Thank you!
Devon S.

Chinook Chem-dry did an excellent job in cleaning a stained area rug. They were accommodating to my busy schedule and even came to pick up and deliver the rug at my home. Very professional service. I would highly recommend Chinook Chem-dry and will use them again in the future.
Bokke R.

Hugo at Chinook Chem-Dry is your guy for carpet cleaning and stain removal! Hugo and his wife are so friendly and pleasant. They are both down-to-earth people. I recently contacted Hugo late at night to ask for his help with a red-wine fiasco-of-a-stain on my ivory-coloured carpet…eek! Even at the late hour, Hugo responded that night and was at my home the next morning! Now THAT is service. The best news? He worked his magic and the stains are gone – wonderful, just wonderful! I highly recommend Chinook Chem-Dry. This is the 3rd time I’ve relied on them and I will continue to call upon Hugo in the future.
Carole P.

Once again Hugo did a great job on our carpets including some serious stains. Good to see you Hugo. Till next time!
Marilyn W.

Huge thank you to Chinook Chem-dry & Hugo! He was able to help me out to remove pet urine! Hugo definitely went above and beyond.
Jordan Z.

Steve our technician was very thorough. He was here on 2 separate occasions once for area rugs and a week later for wall to wall. The area rugs had a small stain still on a border and he made sure it was removed before he left. The wall to wall was amazing considering it was 26 years since being installed. Thank you very much.
David C.

Hugo did an amazing job,he was very professional and hard working. We are happy with the job that was done,carpets look fantastic. There were some pet urine stains ,which are gone ,carpets look almost new again. We will definitely use your company again.
Victor D.

The cream-coloured Berber carpet (came with the house!) was really grungy and stained in a couple of spots. Hugo with Chinook Chem-Dry came in and did a deep clean that made a huge difference – as you can see in the photo. I didn’t get the bedrooms done, thinking they weren’t that bad. The photo shows how wrong I was! Great job. The only issue I had was it took the carpets more than five hours to dry, not two or three.

Dina O.

Amazed by the attention to detail. So often you hire people and they do “just enough”, this gentleman put in an almost 4 hour shift getting our sectional looking new again. My wife and I couldn’t be happier with the work and the effort. Thank you

Ben B.

Hugo did a great job. Very friendly and helpful. He brought the carpets to as close to new as possible. I would very much recommend his services. Thanks!
Brian P.

Amazing work! Got the pet urine smell out of my carpets and I can now enjoy sitting upstairs! Thank you
Jordan O.

We used another franchise in another city and Chinook was as good if not better with pickup and delivery as requested and quality of work outstanding
Gilles B.

Thank you for the amazing service
Kathy M.

On short notice I was able to book an appointment to clean out my dryer vent. Hugo called before arriving. When he arrived he explained what he was going to do. The process took about half an hour. When completed Hugo showed me what he had done. He was very professional. He cleaned up and hooked everything up. I would not hesitate to recommend this company.
Martin K.

Hugo was amazing! Can’t believe he saved my leather sofa! The kids got blood on it from scrapped knees and it was terrible. All soaked in. He made it beautiful. He worked hard and was very kind. Thank you Hugo!!
Sonya

Chinook Chem-Dry and Hugo and his team did an amazing job cleaning the carpet in our home!! Very professional and on time. Excellent work, everything is spotless! 👍👍
Lameah S.

I just wanted to write a review for work that Hugo completed at our home. Hugo and his partner did an excellent job cleaning our couch and chair. The furniture was starting to look a little worn and with the cleaning, they look new again.  Hugo was extremely efficient and came very quickly once I contacted Chinook Chem-Dry for an appointment. I had been stood up by 2 other companies before I called Chinook Chem-Dry. I will definitely call for his services again and recommend Hugo to my friends.
Kathleen C.

If I could give a 10 out if 5 that would hardly come close to how extremely pleased I am with Chinook ChemDry. 2 weeks ago they cleaned my 10+ year old light cream Pottery Barn microfibre sofa & chairs – they looked brand new when they were finished. Today I had them come to clean 1700 sq ft of ceramic floors (kitchen, bathrooms, hallways, stairs) – who would ever have thought that they could bring them back to what it looked like when first installed. Hard working, punctual, polite – don’t think twice about using anyone else, Chinook ChemDry will be my only choice from now on – i can hardly wait to see how they will renew my carpets next.
Rite S.

Hugo and Martha from Chinook Chem-Dry provided AMAZING service. Not only did they accommodate a last minute request (on a weekend) from outside of the city they were able to come same day. The cleaning service was exceptional for the price and the quality was incredible. They even made themselves available to do more once they were here. Highly recommend this company, and more importantly these people.

Rebecca

Thank you for your professionalism. I appreciated the effort you took to help make this project happen Would not hesitate to refer you
Cub

We just had Chinook Chem-Dry come clean our carpets in preparation for our move. They look amazing, especially the stairs – what a difference! It’s pretty disturbing how much dirt is hiding in carpet that looks clean… We will definitely be scheduling regular cleaning going forward. Hugo is kind, personable and knowledgeable and was able to make great recommendations for our carpet cleaning needs. Pricing was competitive and he was prompt with his arrival and services. I would highly recommend Hugo and his team!!

Lisa S.

We are very happy with the cleanliness of our carpets and really appreciated the professionalism and excellent service from Hugo. We will recommend to all of our friends.

Denise

I had Chinook Chem-Dry come and clean the apartment my son is moving into, the carpets look great now. Thank you for such great service.

Heidi L.

My wife and I were so impressed with the outcome, of couches look great! Extremely professional and courteous service too. Thanks so much and I hope we meet again!

Scott

We had 2 carpeted areas and a couch and loveseat cleaned. Don’t even recognize our carpets. Best job ever. Friendly, on time and great work ! Thanks Hugo will use you again for sure!

Nancy K.

Chem-Dry is worth every penny. We had our shag rug and carpet stairs cleaned today and Hugo was able to remove all stains that other hired carpet cleaners where unable to remove. Excellent customer service as well. Thanks for your efforts Hugo. Signed, a very satisfied customer.

Jennifer L.

Thank you so much to Hugo for the beautiful cleaning job he has done at our place a few days ago. He gave a new look to our stained carpet. While on task, Hugo was very knowledgeable and very professional. In addition to that, he is a really caring, nice, and friendly person. Hugo, thanks again for the awesome job you did. We are very pleased with the new look of our carpet.

Peggy M.

Amazing work, friendly service. Highly recommend!

Traci H.

Hugo – THANK YOU! You did a fantastic job and we’re so pleased.
You’re at the top of my list for recommendations. Anytime!
Roxann A.

I could not be happier with the job Hugo did on our carpets. He is very friendly and is clearly trying to help you get the result you need. He took a tour of the house and gave me multiple quotes based on how much of the carpet would be cleaned. Where there was a lot of walked in dirt, he was upfront about how much he expected to be able to clean (almost everything). Then he went to work. I think he spent 4 hours working hard to get the carpets clean. I was really impressed with how much work stairs take to clean. Hugo is exactly the guy you want.

Bryan S.

Hugo and his team did such an amazing job, from my call to them this morning right until he left my house! I woke up to dog poop all over my rug. They were out to my place within 3 hours. I am so happy with how the rug turned out. Smell and stains are all gone! I asked if Hugo could clean two other rugs while we was here and he was happy to. One was on hard wood floor so I was nervous that it might leave water stains, but he assured me that they use little water to clean and he was right! I wish I could post pictures to show the before and afters. I highly recommend them for your carpet and rug cleaning needs!!!

Kala C.

FIVE STARS to Hugo and his team. From the booking to the final result, I couldn’t be happier with the result. My carpets look brand new and this is by far the best carpet cleaner I’ve ever used. Great job, guys! Until next time
Kiya N.

We had both of our leather couches cleaned by Hugo from Chem-Dry on the weekend. He was very honest, professional and genuinely cared about helping us get our furniture clean again. When he was finished, our couches shined like new! We would highly recommend Hugo to anyone who is looking for quality work and excellent service at a great price. Thanks Hugo! We look forward to using your services in the future.
Saedi K.

Excellent service, will use services again

Kaylee L.

My fiancé and I first received an email quote for moving our carpet cleaning and it was pretty good! We called and booked and when Hugo arrived he did measurements of the carpet we needed cleaned and Then received an exact quote! He was so kind and super helpful with all questions we had! He and his associate were very accommodating since the process was going to take about 2 hours we left and came back. We would totally recommend using chem dry to other friends and family 🙂 thanks for an awesome experience!
Kaitlyn R.

Chem-dry was fantastic! We used them to clean our couch. He did such a great job that we also hired him to do our entire upstairs carpets. He was very reliable, always on time and very friendly! The quality of his work was like none other. Very happy with our results and would highly recommend!
Paula F.

I just recently used Chinook Chem- Dry to clean my carpets and area rugs I was amazed with how thoroughly they worked on the dirty carpets and how clean it came out when the whole process was done. Hugo called prior to showing up and let me know he was on the way. I highly appreciate their efforts.
Carlos P.

I just recently used Chinook Chem- Dry to clean my carpets and area rugs I was amazed with how thoroughly they worked on the dirty carpets and how clean it came out when the whole process was done. Hugo called prior to showing up and let me know he was on the way. I highly appreciate their efforts.
Monica S.

Hugo was great fantastic job, worked according to our schedule.
Ali K.

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